Amethyst purple crystals8/18/2023 ![]() If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. If you need to exchange it for the same item, send us an email at and send your item to:Ĭ, CP 40039, RPO Bank Hunt Club, Ottawa ON K1V 0W8, Canada If you’ve done all of this and you still have not received your refund yet, please contact us at or Return Shipping There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Returned merchandise may be subject to a restocking fee. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted: To complete your return, we require a receipt or proof of purchase and you shall request a Return Merchandise Authorization (RMA) number from us by email.
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